Subscription & Billing Guide
Everything you need to know about BeadLoomer Pro and managing your account
Free vs Pro Comparison
| Feature | Free | Pro |
|---|---|---|
| Pattern Limit★ | 10 patterns | Unlimited |
| Pattern Size★ | Up to 20x20 beads | Up to 200x200 beads |
| Stitch Types★ | Square, Brick, Gourd | All types including Peyote |
| Color Library | Basic colors (50) | Full Miyuki library (200+) |
| Dual-Sided Patterns | No | Yes |
| Export Options | SVG only | SVG, PDF, Print formats |
| Support | Community | Priority email |
| Price★ | Free | $4.99/month |
How to Subscribe to Pro
Choose Your Plan
Select Pro subscription on the pricing page
Action: Visit /pricing or click 'Upgrade' in your dashboard
Enter Payment Details
Securely add your payment method via Stripe
Action: Enter credit/debit card information in the secure form
Confirm Subscription
Review your subscription details and confirm
Action: Click 'Subscribe' to activate your Pro features immediately
Access Pro Features
All Pro features are available instantly
Action: Start creating unlimited patterns with advanced tools
Instant Activation
Pro features are activated immediately after successful payment. No waiting!
Payment & Security
Payment Methods
Credit & Debit Cards
Visa, Mastercard, American Express
Digital Wallets
Apple Pay, Google Pay (via Stripe)
Security Features
- PCI DSS compliant payment processing
- SSL encryption for all transactions
- Powered by Stripe (trusted by millions)
- We never store your payment details
Managing Your Subscription
In Your Dashboard
View Subscription Status
Go to Settings → Billing to see your current plan
Update Payment Method
Add, update, or remove payment methods securely
Download Invoices
Access your billing history and download receipts
Stripe Customer Portal
Access advanced billing management through Stripe's secure customer portal.
Available Actions:
- • Update billing information
- • Change payment method
- • Download all invoices
- • Update billing address
- • Cancel subscription
Billing FAQ
When am I charged?
You're charged immediately when you subscribe, then automatically every month on the same date. For example, if you subscribe on the 15th, you'll be charged on the 15th of each month.
Can I cancel anytime?
Yes! You can cancel your subscription at any time. You'll keep Pro features until the end of your current billing period, then your account will automatically switch to the Free plan.
What happens to my patterns if I cancel?
Your patterns are never deleted! If you have more than 10 patterns, you'll need to delete some to get back under the Free plan limit. All your patterns remain accessible, but you can't create new ones until you're under the limit.
Do you offer refunds?
We offer refunds within 30 days of your initial subscription. For monthly subscriptions, contact support if you're not satisfied within your first billing cycle.
Can I change my billing information?
Yes, you can update your payment method, billing address, and other billing information anytime through your dashboard or the Stripe customer portal.
Payment Issues & Troubleshooting
Payment Failed
Check your card details, ensure sufficient funds, and verify your billing address matches your card. Contact your bank if the issue persists.
Subscription Not Active
Wait a few minutes for processing, then refresh your dashboard. If Pro features aren't available after 10 minutes, contact support.
Can't Access Billing Settings
Make sure you're logged into the correct account. Try logging out and back in, or clearing your browser cache.
Need Help with Your Subscription?
Our support team is here to help with any billing or subscription questions.