Frequently Asked Questions
Quick answers to common questions about BeadLoomer
Getting Started
How do I create my first pattern?
After signing up and verifying your email, click 'Create New Pattern' on your dashboard. Choose your pattern size and stitch type, then start clicking on the grid to add colors. Our Getting Started guide has a detailed walkthrough.
Do I need to download any software?
No! BeadLoomer works entirely in your web browser. It works on desktop computers, tablets, and smartphones. For the best experience, we recommend using a desktop or tablet.
Can I use BeadLoomer on my phone?
Yes! BeadLoomer is fully responsive and works on mobile devices. However, the larger screen of a tablet or computer provides a better experience for detailed pattern work.
Is there a tutorial guide?
Yes! We have detailed written guides for every feature on our Getting Started page. Start with our 'Create Your First Pattern' tutorial to learn the basics.
Patterns & Editor
What's the maximum pattern size?
Free accounts can create patterns up to 20x20 beads. Pro subscribers can create patterns up to 200x200 beads - perfect for large wall hangings or detailed artwork.
Can I create dual-sided patterns?
Yes! Pro subscribers can create patterns with different designs on the front and back. This is perfect for jewelry pieces like pendants that are visible from both sides.
What stitch types do you support?
We support Square, Brick, and Gourd stitch (all plans), plus Peyote and Peyote N-Drop stitch patterns (Pro only). Each stitch type has a different grid layout optimized for that beading technique.
Can I undo changes to my pattern?
Yes! You can undo up to 50 actions using Ctrl+Z (or Cmd+Z on Mac). The undo history includes painting, erasing, and other pattern modifications.
How do I save my patterns?
Patterns auto-save every 30 seconds while you work. You can also manually save by pressing Ctrl+S or using the Save button. All your patterns are stored securely in the cloud.
Colors & Materials
Are these real bead colors?
Yes! Our color library features authentic Miyuki Delica bead colors with real bead codes (like DB002, DB793). This ensures your digital pattern matches the actual beads you buy.
Can I add custom colors?
Pro subscribers can create custom color palettes and use any hex color code. Free accounts have access to 50 popular bead colors.
Where can I buy the beads shown in patterns?
The patterns include Miyuki bead codes. You can purchase these beads from bead stores, craft suppliers, or online retailers that carry Miyuki Delica beads.
How do I know how many beads I need?
The pattern shows the exact number of beads used in each color. This helps you calculate how many packets of each color to purchase for your project.
Subscription & Billing
What does Pro subscription include?
Pro includes unlimited patterns (vs 10 free), larger pattern sizes (up to 200x200), all stitch types including Peyote, full Miyuki color library, dual-sided patterns, advanced export options, and priority support.
How much does Pro cost?
$4.99 per month, billed monthly. You can cancel anytime and keep Pro features until the end of your billing period.
Can I try Pro before subscribing?
Free accounts can access many Pro features to try them out, but with limitations (like pattern size and count). You can upgrade anytime to unlock full features.
What happens if I cancel Pro?
You keep all your patterns! If you have more than 10 patterns, you'll need to delete some to get back under the free limit. You can resubscribe anytime to regain full access.
Do you offer refunds?
Yes, we offer refunds within 30 days of your initial subscription. Contact support if you're not satisfied with Pro features.
Technical Issues
The editor feels slow or sluggish
Large patterns can be resource-intensive. Try zooming out, closing other browser tabs, or using a smaller pattern size. Chrome and Firefox generally provide the best performance.
My pattern didn't save
Patterns auto-save every 30 seconds. If you lost work, check your internet connection and try refreshing the page. Contact support if the issue persists.
I can't see all the colors
Make sure you're using a modern browser. Some older browsers may not display all colors correctly. We recommend Chrome, Firefox, Safari, or Edge.
The pattern looks different when exported
Different export formats may render colors slightly differently. For the most accurate colors, use SVG export or refer to the actual Miyuki bead codes when purchasing materials.
I forgot my password
Click 'Forgot Password' on the login page. We'll send you a reset link via email. Make sure to check your spam folder if you don't see it.
Account & Data
How do I delete my account?
Contact support to request account deletion. We'll permanently remove all your data within 30 days. Make sure to export any patterns you want to keep first.
Can I export my patterns?
Yes! All users can export patterns as SVG files. Pro users get additional export formats including PDF and print-optimized versions.
Is my data secure?
Yes! We use industry-standard encryption for all data. Patterns are stored securely in the cloud with regular backups. We never share your personal information or patterns.
Can I share patterns with others?
Yes! You can share pattern links with others to view (but not edit) your patterns. Pro users get additional sharing options and can make patterns public.
Do you have an API?
We don't currently offer a public API, but we're considering it for future releases. Contact us if you have specific integration needs.
Didn't find what you're looking for?
Our support team is here to help with any questions not covered in the FAQ.