Privacy Policy

Introduction

BeadLoomer ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our bead pattern design platform and services.

Information We Collect

Personal Information

• Name and email address when you create an account
• Payment information when you subscribe to Pro features (processed securely by Stripe)
• Profile information you choose to provide

Usage Data

• Patterns you create, including designs and color choices
• How you use our platform (features accessed, time spent)
• Device and browser information
• IP address and general location data

How We Use Your Information

• Provide and maintain our pattern design services
• Process payments and manage subscriptions
• Send important account and service updates
• Improve our platform based on usage patterns
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• Service Providers: Trusted partners who help us operate our platform (hosting, payment processing, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Regular security assessments
• Limited access to personal data on a need-to-know basis
• Secure payment processing through Stripe

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your pattern data
• Objection: Object to certain uses of your data

To exercise these rights, please contact us at privacy@beadloomer.com

Cookies and Tracking

We use essential cookies to provide our services and optional cookies to improve your experience:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences in your browser settings.

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Pattern data is retained while your account is active. When you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal reasons.

Children's Privacy

BeadLoomer is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.